FAQFrequently Asked Questions

Do you offer part exchange?

Yes we will consider any vehicle in part exchange (including motorcycles, vans, caravans or campers!).

What documentation do I need for my part exchange?

·       Registration document (V5)
·       MOT certificate
·       Any relevant service history for the car.
·       Any spare keys

Do you offer finance?

We can provide very competitive finance subject to status, nil deposit available and up to 60 months to pay. Lease purchase packages also available for lower monthly payments on certain cars. Please ask for a quotation.

Can I arrange my finance with you prior to visiting?

To save time we can arrange finance for you  over the telephone or by completing our on line application form.

I want to buy a car but I have outstanding finance on my old car?

Outstanding finance is not a problem. We can settle any outstanding finance (sometimes even if you owe more than the value of your car) often upgrading your car with no higher monthly payments and no cash deposit. All we ask is that you get a settlement figure from your current finance company prior to our discussions.

Do I need to make an appointment?

There is no need to book an appointment unless you would like to buy before viewing so that the car is ready for you to take away. This is ideal for those people who are travelling long distances to us.  
What are your opening times?
We are open Monday to Friday 9am - 6pm, Saturday 10am-5pm, Sunday 10.30am-3.30pm and bank holdays 10am-4pm.

Do you offer a collection and delivery service?

If you cannot collect the car we may be able to arrange delivery to you, their may be a charge dependent on how far you are from us. Alternatively we can collect you from Bletchley train station or Luton airport.

How quickly can I have my new car?

Normally within 24 hours or the same day.

Do you offer free insurance?

Yes we can offer 7 days free insurance through Aviva. Go to www.aviva.co.uk/driveaway and quote our reference number 0445942  (Subject to certain conditions)

What do I do if I find something wrong with my car?

If you have our WVS warranty call us on 01908-366668 we will arrange to inspect the car and let you know if the fault is covered. If you have a VGS extended warranty call 0844-4775004

What does the independent RAC inspection entail?

The RAC engineer will road test and check all the items shown on the RAC inspected page. His report will detail any faults which we will then rectify.

How much warranty is with the car?

All our cars come with a FREE 6 month basic warranty with us unless still under the manufacturers warranty. You can also extend and upgrade the warranty for 6 / 12 / 24 or 36 months, priced from only £99. See what is covered and current offers on our warranty page.

Do I need to pay a deposit to secure a car?

Yes. We require a £250 deposit to secure any car.
How can I pay for my car?
·       Finance arranged with us
·       Debit card with pin number
·       Cash
·       Bankers Draft
·       Credit card with pin number (2.95% surcharge, 5% if Amex card)

Do you accept personal cheques?

Yes, however you cannot collect your new car until it has cleared. This takes 7 bank working days

Can I get my car covered with life shine paint protection?

Yes prior to collection we can apply the starter kit for £129 and the full works for £199. See our offers and warranty page for further details.

Can you tax my new car?

Yes just let us know whether you want 6 or 12 months and we can add the cost to your invoice.

Are there any admin fees to pay?

There are no hidden admin charges when you buy a car from us

Can I take a test drive?

Yes you can test drive the car of your choice, we will need to accompany you for insurance purposes.    

How many vehicles do you have on site?

We normally carry between 50-70 cars, prices range from £995 to £13000. Many of our cars are diesel or with automatic gearboxes. We also stock a few vans and caravans.

Is there parking for customers?

Yes we have off road parking available. If you should find it difficult to park on a busy day one of our staff will be happy to park your car for you while you browse our stock.